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Damage Policy

Damage Type Description Charge
Reversible Damage
  • Loose threads
  • Ripped seam
  • Holes, Rips or snags
  • Broken zip or clasp
  • Removable stains
  • Missing embellishments
£15 Repair Fee (for damage worth up to £30)
Irreversible Damage / Loss / Non-Return Damage beyond repair meaning the item cannot be re-rented

This includes (but is not limited to):
  • Permanent staining, odours or fabric damage
  • Missing fundamental features (zips / buttons / embellishments)
Up to full retail price
(plus rental fees and any other fees)

WE RECOMMEND YOU PURCHASE £7.50 DAMAGE PROTECTION AT CHECKOUT TO PROTECT YOU AGAINST ANY REVERSIBLE DAMAGE UP TO £30

YOUR ORIGINAL PAYMENT METHOD WILL BE CHARGED THE COST OF ANY REPAIRS EXCEEDING £30 OR IN THE EVENT OF IRREVERSIBLE DAMAGE

IN THE EVENT OF DAMAGE PLEASE DO NOT ATTEMPT ANY DIY FIXES

ANY PRE-EXISTING MINOR DAMAGE TO THE PRODUCTS DUE TO WEAR WILL BE STATED IN THE ITEM DESCRIPTIONS

WE ADVISE YOU TO TAKE A VIDEO OR PICTURES AFTER YOUR RENTAL FOR YOUR OWN PROOF IN CASE YOUR ITEM GETS DAMAGED IN TRANSIT

PLEASE INSPECT YOUR RENTAL UPON RECEIPT AND CONTACT US IMMEDIATELY AT SUPPORT@TASTERENTAL.CO.UK IF THE ITEM OR THE PACKAGING ARRIVES DAMAGED SO WE CAN TAKE APPROPRIATE ACTION